Tuesday, January 6, 2009

Service with a Smile Part 2

In my last blog entry I wrote about a surly bar man and a horrible meal.
The same day as that incident we went out for a meal in the evening , only this time there were five of us.

The experience couldn't have been more different.

  • We were welcomed by a really friendly waitress
  • Our coats were taken straight away
  • We were shown to a comfortable area for pre dinner drinks
  • When we were ready we were able to order immediately
  • We were asked exactly how we would like the meat, duck etc cooked
  • The service was prompt, unobtrusive, friendly and the waitress seemed to know exactly when to reappear
  • The wine waiter was brilliant and also friendly - and he didn't keep topping up our glasses ( I really hate it when they do that!)
  • The meal was fine but what really made the evening was the service. Absolutely perfect!

I reckon that the most important assets in this restaurant were a smile and what is basically good manners. The staff here restored my faith in the occasional night out.

It was alsmost as good as dining in with friends!

http://www.cutleryandcatering.co.uk/

Stumble Upon Toolbar

2 comments:

Krimo said...

Great that your faith in restaurants was renewed.
You'll have to pass it on to those around you.

Sheffy said...

Yes, I will. The difference in staff attitude was astounding.